This shouldn’t be a surprise, right? We’re turning to AI for help with all kinds of things these days, so why not for drafting an apology? Indeed, I found two websites that offer this service for free, one called Wrizzle, another called CelebrateAlly. And the results aren’t bad. If you find yourself stuck trying to come up with the right words, this is a good place to start.
But don’t stop with the AI results. An insincere apology is worse than saying nothing, so be sure to personalize it before delivering it. A judge recently questioned the sincerity of an apology letter submitted by a criminal defendant who used AI to draft the letter. The judge commented, “when one is considering the genuineness of an individual’s remorse, simply producing a computer-generated letter does not really take me anywhere as far as I am concerned.”
Still, if AI makes it easier for us to come up with the right words for good apologies, perhaps we will apologize more often — and it seems like that would be a good thing.
