Category Archives: Apologies

Two More Public Apologies

May 19, 2014 – 7:23 pm

A couple more public apologies in the media recently: Donald Sterling, owner of the NBA basketball team the Los Angeles Clippers, made racist comments to a girlfriend last month that became public. His attempt in a CNN interview last week to apologize ended up making things worse—as bad apologies will do. It started out well: […]

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Kwame Kilpatrick Apologizes

October 30, 2013 – 8:55 pm

It’s instructive to analyze public apologies, and we had another chance a couple weeks ago at the sentencing of Kwame Kilpatrick, former Mayor of Detroit, who was found guilty by a federal jury in March of corruption, receiving bribes, failure to report income to the IRS, etc. Mr. Kilpatrick apparently had quite a bit to […]

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Evaluating Another Public Apology

March 30, 2013 – 1:30 pm

Helping people make effective apologies is part of being a mediator and conflict coach, so it’s instructive to evaluate apologies. We had another public example this week from former CIA Director General David Petraeus, who began his speech to a group of veterans Tuesday with these prepared words: “Needless to say, I join you keenly […]

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