Ministry Apologizes

The Christian Community Development Association has a “vision for restored communities” and now it has an opportunity to restore its own community. Its leader of ten years stepped down this past November, amid allegations of mismanagement by several former employees. The board commissioned a “Reconciliation Task Force” to help them assess their past, including “instances where we have fallen short of living out our stated Biblical value of reconciliation.” The result is a “Statement of Repentance” that identifies four key areas where leadership failed.

An organizational apology is a difficult thing to manage. As anyone who has tried to draft a statement by committee knows, it’s tough to get everyone to agree on wording. When it’s done in the midst of controversy or crisis, it’s even harder to speak clearly and meaningfully. I think the CCDA’s Statement of Repentance is well-done, for an organizational apology. It has a sincere tone, like the leaders understand that significant pain has been caused, and significant change needs to occur.  It doesn’t specifically state what the leaders did wrong, which may be appropriate in a public, organizational apology. Hopefully they expressed that in private to the individuals directly affected. It acknowledges the fall-out, including dedicated employees who departed, and pain all around. It identifies goals for the future, without specifically explaining how they intend to achieve them. They posted it on their web-site–they didn’t try to hide it.

This Statement could be a model for other organizations that need to make a public “act of contrition.”

Kill Them With Kindness

Here’s a sweet peacemaking story: A Republican sent a nasty tweet to an actor-comedian who had posted comments critical of President Trump. You’d expect the comedian to retort in kind, and for the downward spiral to continue, right? Especially because these men don’t know one another. But the comedian, Patton Oswalt, did the unexpected. Apparently he decided to research his opponent before replying, and discovered that the Republican, a man named Michael Beatty, had just gotten out of the hospital after being in a coma from his diabetes, and needed help with his medical bills. So Mr. Oswalt, instead of making a sassy reply, invited his followers to contribute to Mr. Beatty’s GoFundMe page — as Mr. Oswalt himself had just done.

A beautiful example of turning the other cheek and going the extra mile.

Peacemaking at Harvest Bible Chapel

Prayers going out to my Peacemaker colleagues who are helping heal wounds within the congregation and leadership at Harvest Bible Chapel in Chicago. May the God of peace be with you!

On Justice and Forgiveness

I had the privilege of hearing Rachel Den Hollander speak yesterday as part of Calvin College’s January Series. Her talk, “A Time to Speak: Addressing Justice and Forgiveness,” reminded us that Justice and Forgiveness are aspects of God’s character, so misrepresenting them or misapplying them misrepresents God.

Den Hollander is uniquely qualified to address this topic, as the first person to file charges against now-convicted sports doctor Larry Nassar. Not only was she molested by Nassar in her teens, she was molested by a church leader when she was just seven, so she has experienced two institutions – MSU and her church — that failed to pursue justice.

She noted the paradox within the biblical commands that we pursue justice (Micah 6:8, Isaiah 1:17) and extend forgiveness (the Lord’s prayer, “forgive us our trespasses as we forgive those who trespass against us,” Matthew 6:12): justice demands that an evildoer is punished, yet forgiveness means relinquishing the claim for retaliatory punishment. How can we do both? Because, she explained, forgiveness is personal, while justice is objective. When I forgive, I give up what’s personal to me. In contrast, justice is outside of me, conforming to an outside standard. That objective standard doesn’t disappear just because I forgive.

Thus, she has been able to forgive Larry Nassar while agreeing that he should remain in prison for the rest of his life. She said she hopes Nassar gets to a point of “brokenness,” so he can experience God’s mercy; but for the safety of society, given the nature of pedophilia, he needs to be in prison. She lamented again that the media focuses only on her expression of forgiveness towards Nassar, and omits her call to pursue justice.

Quoting from two Christian luminaries, Martin Luther King, Jr., and C.S. Lewis, she observed that justice pursues what is right—not what’s popular, or expedient. God sets the standard for what is right; if we lose that, we lose justice: “It’s wrong to me because it’s wrong to God.” One way of mischaracterizing justice is to preach forgiveness without justice, as if forgiveness is a substitute for justice. She suggested that only in Christianity can there be forgiveness without minimizing evil.

In response to an audience question, she also offered advice to leaders on how to deal with allegations of abuse within their institutions, such as churches. She said victims need to feel safe; as victims of abuse, they have lost both their “voice and their choice,” so they will not come forward unless they feel assured that they will regain both. So victims are watching leaders’ response to allegations of abuse; if leaders minimize or ignore allegations—or disparage the accuser—other victims will not speak up. It was just a year ago this week that Den Hollander and scores of other survivors spoke at the sentencing hearing for Dr. Larry Nassar, a situation that exemplifies the failure of leaders to respond appropriately to abuse allegations.

Rachel den Hollander is a woman on a mission. She never sought this spotlight – contrary to John Engler’s comment, I’ll bet she’d rather stay home with her four young children than travel the country speaking out against sex abuse –, but she is uniquely gifted to do this, especially to call the church to be the church. We need to listen to her. I’m glad I got the chance to do that.

Public Apologies Made Easy: the Notes App

The New York Times published a fun article this weekend on the latest format used by celebrities for their apologies: the Notes app in the iPhone. Apparently part of their appeal is that they look spontaneous and personal, as opposed to the clumsy “formal apology” that was obviously written by a handler. They are also easy to post and publish. Since there seems to be no end of things for which celebrities (feel they) need to apologize, I guess it’s a good thing to find more expeditious formats to use.

My favorite part of the article is its summary of what needs to be in a good apology:

“The best Notes app statements follow the same guiding principles of any good apology: get in and get out; be direct; don’t try too hard to defend yourself; and (this is a bonus!) maybe say what you’re doing moving forward.”

So, skip the Word.doc. Start dictating in Notes. But don’t forget to proofread.