Win-Win-Win

I don’t usually write about my mediations, in order to protect their confidentiality. But this one is too rich not to share. (Some identifying details have been changed.)

A business dispute resulted in a small claims action that went to mediation through our local Dispute Resolution Center of West Michigan. After each side told their story, which the other disputed, they both cautiously agreed that they’d like to do business again with one another, if possible. Defendant offered plaintiff a small sum, which plaintiff rejected as an insult. We broke to caucus.

P told me in caucus that he wasn’t sure what he wanted, but that little monetary payment wasn’t enough, so I encouraged him to think about what else would make him want to do business again with D. In the caucus with D, she said she would not apologize, and she couldn’t offer much more money, so I encouraged her to think about what else she could offer P to encourage P to do business again with D.

When they resumed their joint session, they did some negotiating. Here’s what they came up with:

  • D paid P a small sum
  • D will make a small donation to a local charity of P’s choice
  • D will provide P with products from D’s business that are some of P’s favorites
  • D will hire P’s relative for the summer
  • P will meet with D’s colleague to extend forgiveness.

In my introduction, I tell parties that mediation offers an opportunity to come up with creative, unique resolutions tailored specifically to their situation. This case was a perfect example of that. It was win-win-win — not only did the parties both feel that they had “won,” but that local charity wins too!

Mediation to Address Church Bell Dispute

Neighbors of a church in Burlington, Vermont, have agreed to go to mediation with representatives from Christ the King Catholic Church over the issue of the church’s bells.

The neighbors complained to the City about the church bells, wondering whether the ringing violated the City’s noise ordinance. The Assistant City Attorney, Gregg Meyer, is quoted as saying that the City would rather have the two sides work this out in mediation. Mediation originally scheduled for March is now set for May 18th.

This story has a familiar “ring” to it: I wrote recently about another dispute between a neighbor and a church regarding the church’s bells. The unhappy neighbor there had actually filed a lawsuit. No word on how that case was resolved.

Mediation is the perfect place for this type of dispute to be resolved. Determining whether the bells violate the city’s noise ordinance would leave one side or the other very unhappy. Mediation has the potential to help both sides reach an acceptable agreement.

 

Agreement in Principle Not Enforceable

Michigan’s Court of Appeals decided this week that a mediation agreement was too vague to be enforceable.

It’s not unusual for a mediation to end with a hand-written document that contemplates another document to finally settle the dispute. In fact, it’s fairly common for the mediation of a litigated case, where parties are represented by attorneys, to end with a “memorandum of understanding” outlining the basic agreement and what needs to be done to settle the case and dismiss the lawsuit.

In Control Room Technologies v Waypoint Fiber Network, the mediation of a business dispute ended with a three-page handwritten agreement that began by noting that the parties agreed “in principle to the following, subject to execution of a definitive agreement by the parties.” The agreement went on to describe various aspects of the parties’ contractual relationship going forward, but several items were left “to be determined.” It stated that the parties’ lawsuit would be dismissed “upon execution of [a] definitive agreement.”

A majority of the three-judge panel in the Court of Appeals found this too vague to constitute an enforceable agreement. “To be enforceable, a contract to enter into a future contract must specify all its material and essential terms and leave none to be agreed upon as the result of future negotiations.”

Nonsense, said the dissenting judge, Peter O’Connell. The agreement identifies the parties, the property, and the consideration. All that’s left “to be determined” is the period of time, and courts have traditionally supplied such omissions with a “reasonable” time.

While this is an unpublished case, so binding only on the parties, it gives all mediation participants guidance on mediation agreements. During the tedious agreement-drafting phase at the end of mediation, everyone is tempted to put just the bare minimum in the agreement, and leave the details for another day. This case reminds us that the agreement, to be enforceable, needs to specify the essential elements of a contract, and not leave much “to be determined” at a later, unspecified date.

In my experience, the document these parties drafted at the end of their mediation is not a typical mediation agreement. Usually the missing details pertain to “boilerplate” items like release language. Usually even the hand-written agreement doesn’t say it’s “subject” to “a definitive agreement.” Instead, it typically starts with language to the effect that “the parties have reached the following agreement” and includes how to determine the missing details. Apparently this agreement didn’t say when or how the missing items would be “determined.”

I think as a mediator I might have raised the question here whether these parties intended this document to be enforceable. Maybe this mediator did—and maybe the fact that it doesn’t say anything about its enforceability is a clue that the parties didn’t quite feel like they were there yet. Based on this opinion, we now know that, if parties intend their “in principle” agreement to be enforceable, it needs to contain essential terms and cannot provide for them to be figured out later.

So I think I agree with the majority that this agreement wasn’t enforceable.

Pilgrims Not at Rest

An intra-church dispute is in the news – again. A couple years ago, a pastor and his secretary were both convicted of embezzling funds from their congregation, Pilgrim Rest Missionary Baptist Church in Grand Rapids. Former pastor Arthur Pearson was ordered by the Kent County Circuit Court to pay back $167,000; former secretary Gerolanita Bailey, $60,000. An audit done at the board’s request in 2011 showed that each had used church funds for personal use, including restaurants and home utility bills.

As often happens in these cases, the congregation divided into two camps: one that supported the pastor, and one that wanted him prosecuted. The board of trustees fired him, but he and his supporters contend that the board had no authority to do that. The pastor-supporters later held services in another location and collected $14,623, which they deposited into an account using the Pilgrim Rest tax id number, so the church claims the money belongs to them, while the pastor-supporters claim it belongs to them. Both sides filed lawsuits against the other in Kent County Circuit Court, and the judge’s decision that this was a church matter unsuitable for a civil court was then appealed to the Michigan Court of Appeals. The Court of Appeals determined last week in a published opinion that the pastor’s employment claims are indeed church business and cannot be decided by a court, but that the issue of who controls the church, and that $14,623, can be decided by a court as long as it can do so following standard legal principles without determining religious doctrine or ecclesiastical polity.

And so there will be more court hearings.

If there was ever a case that cried out to be resolved within the church, rather than in the courts, this is it. Even the local judge thinks so — his ruling that the courts had no jurisdiction over church business should’ve sent everyone  to a church dispute resolution process, instead of to the Court of Appeals. These church members do not honor God through their litigation in the civil courts. Jesus’ teachings, such as in Matthew’s gospel, exhort us to turn the other cheek, to forgive, and to love one another. Paul specifically condemns civil lawsuits among believers, in his first letter to the Corinthians. Resolving matters in the civil courts may bring a sense of justice, but deprives everyone of the reconciliation that can come from the confession, repentance and forgiveness integral to a Christian dispute resolution process. Organizations like Peacemaker Ministries, Crossroads Resolution Group, and Peacebridge Ministries attest to the power of a Christ-centered dispute resolution process for church conflict.

I’m praying that members of these groups, and/or their attorneys, Brent Boncher and Bernard Schaefer, will make their faith in God their top priority, and resolve this privately, to the glory of God.

 

Jon’s Ten Biggest Mistakes

Jon March is a seasoned litigator with the Miller Johnson law firm in Grand Rapids, who has built a successful practice as a mediator. He published at article in the ADR Section January 2015 newsletter entitled, “My Ten Biggest Mistakes as a Mediator,” and he’s given presentations on this topic; I heard one yesterday at the Dispute Resolution Center of West Michigan.

Many mediators can relate to the mistakes Jon mentions. We’ve all had moments when we’ve said something that betrayed our neutrality; we’ve seen potential agreements fall apart because we failed to appreciate that a person of influence wasn’t present in the room; and we’ve all faced the dilemma where at least one party doesn’t want to stick around to sign the written agreement ending the mediation. It’s somehow comforting to know that mediators as experienced and successful as Jon March have similar regrets. No doubt Jon has done so well because he learned from each mistake, and now we learn from him.

The one “mistake” that I think could be turned into a positive concerns the joint session. Jon describes a mediation where plaintiff’s attorney really wanted a chance to address opposing counsel at the start of the mediation; against his better judgment, Jon agreed to let this happen. As Jon feared, opposing counsel used the opportunity to rip the plaintiff to shreds, souring the settlement potential. Jon’s conclusion is that opening statements by lawyers are fraught with danger, and should be permitted only under special circumstances, if at all.

Rather than omit them, a better way to avoid the dangers of lawyers’ opening statements is to prepare the lawyers beforehand. Get them to think about their goals, their audience, their opportunities. While there are risks, I’ve seen lawyers’ openings set the stage for a productive mediation, because each client gets to evaluate opposing counsel and the strength of their argument. If there’s been no discovery, this may be the client’s first chance to size up opposing counsel. It’s an opportunity to hear and clarify differences in facts and law. And it’s also a chance for each client to gain confidence and trust in their own lawyer. Even if there is no discussion after the lawyer’s openings, and the parties proceed to caucus, the mediator has much more to work with than if the parties never heard the other lawyers’ opening statements.

I admire Jon for making his mistakes so public. And I thank him for helping us all learn from his mistakes.