What is the place of religion in conflict resolution?

     An article in the Summer 2011 issue of Conflict Resolution Quarterly investigates the long-held tenet that mediators should not bring religion into the conflict resolution process, and concludes that it’s time to change our stance on this topic. In “God in the Process: Is There a Place for Religion in Conflict Resolution?”, authors Rachel Goldberg and Brian Blancke consider the standard objections to acknowledging religion, countering that, because faith dimensions are critical to both understanding and engaging the conflict, “ignoring religion is no longer an option.” For example, religion introduces values into the process, but values are not negotiable, so it is traditionally been held that, “if it’s not clearly negotiable, it’s not in the realm of conflict resolution.” But the authors note that conflict resolution processes can still help parties understand one another’s different values, not to negotiate an agreement but to recognize that “we can deeply disagree with one another without violence.”

     They also challenge the traditional notion that religion undermines the mediator’s neutrality and risks the parties’ right to self-determination. Concern about a mediator imposing her values on the process is valid, but it’s a leap to conclude that mediators therefore should never bring up religion. As most mediators readily acknowledge, the idea that the mediator is value-lessly neutral is an illusion, so mediators’ moral values already shape the process — and that may be a good thing. And, while religion has been used to destroy and divide, it can also be used to build and unite.

     The article observes that the disciplines of psychology and law have already done a lot of work on this topic of how to include religion to unify rather than divide, and the field of conflict resolution would do well to borrow from them. For example, psychology recognizes that therapists’ spiritual beliefs may affect their practice, and recommends self-disclosure as the means to protect and guide the client.

     The authors’ concern about introducing religion in mediation seems to be limited to cases where the parties are of different religions, and/or the mediator is of a different religion than a party. Only in passing do they mention the numerous conflict resolution programs available to people within a religious group, who wish to incorporate their shared spiritual beliefs into resolution of their dispute. While noting some little-known programs, they overlook Peacemaker Ministries, the largest Christian dispute resolution organization. (Instead, they mention something called “the Christian Mediation Network,” an organization I’ve never heard of, although I’ve been in this field for decades; a google search comes up empty, so I have no idea to what they are referring.)

     Still, it’s heartening to hear mediation practitioners recognize what Christian mediators long have known: we humans are spiritual beings. Our spiritual beliefs may have gotten us into conflict, and they may help us get out, so mediators who recognize this truth, and incorporate it into their practice, are more likely to help parties reach full and lasting resolution of their conflicts.

Stopping the Cycle of Revenge

Kudos to Ameneh Bahrami. She chose not to exact retribution on the man who attacked her, even though she had the legal system behind her. A few years ago, Ms. Bahrami rejected repeated marriage proposals from a fellow university student named Majid Movahedi. In retaliation, Movahedi threw acid into her face, severely disfiguring and blinding her. She had Movahedi prosecuted, and he was convicted. What makes this story even more interesting is that this occurred in Iran, and Ms. Bahrami is Muslim. Islamic Sharia law permits “qisas,” familiar to readers of the Hebrew Scriptures as “eye for an eye” retribution-in-kind. In this case, that was literally the sentence: the court ordered that five drops of sulfuric acid be placed in each of Movahedi’s eyes. Last week, when the deed was supposed to be done, Ms. Bahrami stopped it at the last minute, announcing that she had instead forgiven her attacker, and did not want revenge.
She has not released him from the consequences of his actions. She believes the man has not changed and is still dangerous, and wants him to spend his life in prison. She is also requesting financial compensation, as her future economic prospects are grim. (Read more at http://www.guardian.co.uk/world/2011/jul/31/iran-acid-woman-pardons-attacker)
Exacting retribution is a basic human instinct of our fallen nature: you hurt me, so I want you to hurt too. In fact, I may want you to hurt even more than you hurt me, so Levitical law – which permits “an eye for an eye, a tooth for a tooth” – is actually a limitation on man’s insatiable desire for revenge. The most powerful way to stop the revenge cycle is forgiveness, exemplified by, and made possible through, Jesus Christ. Christians agree with this notion, but often in our hearts we still want revenge. This Muslim woman is a humbling example to us. She said she was motivated by the Koran: “The Koran gives you the right to retribution. But this very Koran also encourages you to pardon, since pardoning is one of the highest moral standards.” Christians have an even stronger reason to forgive: not only is it commanded by our holy book, the Bible, but it is exemplified in our God, Jesus Christ.  May Ameneh Bahrami’s pardon of her attacker serve as a reminder to all of us to rid our hearts of any desire for revenge. Consequences, yes; vengeance, no.

Michigan’s New Court Rule on Confidentiality in Mediation

Eleven years after adopting its initial rule regarding confidentiality in mediation (the identical provisions appear at MCR 2.411(C)(5), General Civil mediation, and 3.216(H)(8), Domestic Relations mediation), Michigan will have a new rule, MCR 2.412, effective September 1, 2011. The new rule addresses concerns raised by practitioners that the current rule is overly-broad, protecting communications made in mediation that ought not be protected:
• Does evidence introduced in mediation become confidential, even if it is otherwise discoverable?
• Is a mediator violating confidentiality by reporting a threat of immediate harm made by a party in a mediation?
• Should confidentiality prohibit a client from suing her attorney for malpractice based on the attorney’s performance in the mediation?
• Must an attorney refrain from reporting attorney misconduct to the Bar, because it occurred in a mediation and is thus confidential?
Under Michigan’s rule, all the above are protected; under the new rule, they are specified exceptions to confidentiality.
The current rule is only two sentences, plus four administrative exceptions. My guess is that it was drafted rather hastily, without thorough consideration to all its ramifications. In my opinion, it gave confidentiality a bit too much preeminence, to the neglect of other “good’s.” It is good to hold mediation communications confidential, but it is also good to warn a person if you know someone plans to harm them; it is also good to report suspected child abuse to the proper authorities so it can be stopped; it is also good to expose attorney misconduct. The current rule is too thick of a blanket, covering up communications that should be exposed.
And, because the current rule is so broad, it invites abuse, such as waiting until the mediation to disclose evidence that, now cloaked with confidentiality, cannot be discovered. Litigators assure me that they still have ways of discovering it after the mediation, but it shouldn’t be a game; I don’t think confidentiality was ever intended to protect information that would be otherwise discoverable.
The new rule addresses all these concerns, and more, by listing twelve exceptions to the general statement that, “Mediation communications are confidential.” The new exceptions loosen the current shield around wrongdoing done or revealed in mediation, by permitting disclosure of:
• a mediation party’s threats of harm or plans to commit a crime;
• communications regarding abuse or neglect of a child, of a protected individual, or of a vulnerable adult, as defined in Michigan’s Social Welfare Act;
• professional misconduct or malpractice committed in the mediation.
The new rule also exempts from the mediation confidentiality blanket evidence otherwise admissible or discoverable.
The new rule will not end the debate about confidentiality in mediation, but it moves Michigan in the right direction: the confidentiality blanket will become thinner on September 1, 2011.

It’s Legal to Say “I’m Sorry”

Michigan has now joined the majority of states that have enacted an “I’m sorry” law for medical malpractice cases. The statute (MCL 600.2155, effective 4/11/11) declares that statements made by health care providers to express “sympathy, compassion, commiseration, or a general sense of benevolence relating to the pain, suffering, or death of an individual,” to the individual or their close family members, cannot be admitted into evidence in medical malpractice actions as an admission of liability. In other words, the health care provider can acknowledge the suffering of the patient and their family, without risk that it will be used against them.

Lawyers have traditionally discouraged medical care providers from having any contact with the patient when something goes wrong, out of concern that the provider would inadvertently say something that would form the basis of a successful medical malpractice lawsuit. One can imagine how the physician’s well-meaning exclamation, “I can’t understand how I cut off the wrong leg!” would impress a jury. While this might be sound legal advice, it may have actually encouraged lawsuits, as the health care providers’ distance intensified the family’s suffering. I have heard plaintiffs justify their medical malpractice lawsuit with comments like, “He never even called to see how I was doing” – and I’ve heard nurses and physicians lament that they were aching to sympathize with the patient or family but were prevented from doing so.

Such advice is also contrary to Jesus’s teachings. In Matthew’s gospel, Jesus advises that, if you know someone has something against you, you should go to that person and be reconciled to them (Matthew 5:23-25). If someone files a lawsuit against you, you know they have something against you, and the Christian response is to go to that person, rather than staying away from them. Christian practitioners are caught between competing directives—but in the health care industry, this is starting to ease.

This statute allows practitioners to express some sympathy. However, it makes it clear that any expression of culpability accompanying the statement of sympathy will not be protected. So, a practitioner can safely tell a patient, “I’m sorry that you’re still suffering”—that can’t be used as evidence that the practitioner committed malpractice. But if the practitioner adds, “I knew I should’ve counted our scalpels one more time,” that statement is still admissible.

This should arguably assist mediators. Oftentimes, a plaintiff wants an apology but the defendant is reluctant to give it, fearing that, despite the confidentiality of mediation, the apology will be used against the defendant if the mediation is unsuccessful and the case goes to trial. Now, a mediator can assure the defendant that the expression of sympathy or remorse can’t be used against them in court. That ought to free defendants to say what plaintiffs want to hear, and settle more cases, right? Most plaintiffs want more than a general acknowledgement of their suffering, and, even without this statute, can see right through a “hollow” apology. They instinctively know the difference between “I’m sorry that you’re suffering” and “I’m sorry that I caused your pain.”

Peacemaker Ministries recommends that anyone who wants to offer a sincere apology should follow the “7 A’s of Confession.” One of the “A’s” is to Apologize—“I’m sorry.” This statute frees up defendants to say that. But another “A” is to “Admit specifically,” and that statement is still admissible in court to prove liability. The practitioner who wants to make a genuine apology still runs the risk that it could be used against them (although, if the apology is made in mediation, confidentiality will help protect it from admissibility in subsequent legal proceedings).

So I’m not sure this new statute will help all that much. But it’s moving in the right direction, by removing one legal barrier to the dialogue that health care providers need to have with their patients when something goes wrong.

Colorful Peacemaking

Did you know that this is the time of the year when people of Indian descent celebrate an ancient festival of spring called “Holi” or “Phagwah”, that includes peacemaking? Everyone gets what can best be described as colored baby powder – red, green, blue, etc. – and they sprinkle it on people with whom they’ve had a conflict. Here’s how Karna Singh, with the Rakjumari Cultural Center in Queens, NY,  describes it to Pulse of the Planet:

“It’s a time when people try to heal any difference or disagreement or conflict that existed from the past on this day. And the fun about it is that the way you do it is, not by even discussing the problem, but just marching straight up to your brother who you quarreled with, or mother who you were angry with, and take that colored powder and spray them, or rub it onto them, and hug them and kiss them.”

Will this really make peace? It won’t help with deep sins like adultery or abuse, but it just might have its place. Perhaps you realize you said something to someone that came across as more critical or angry than you intended; or you belatedly discovered that you missed a friend’s birthday or special occasion; or you neglected to return a phonecall. Rather than go through the awkward steps of apologizing, you can just walk up to them and throw some colored powder on them. They’ll presumably know what you mean. It’s a way to make peace without making peace. It’s better than nothing! Of course it’s not as beneficial as going through the true confession-forgiveness process—but for those conflicts where we were probably not going to do that anyway, this at least puts a peaceful veneer on the relationship.

Do some people throw colored powder on each other, year after year?

It strikes me that our Western Christian culture lacks a peacemaking ritual. Jews have their High Holy Days, and the Amish have their annual pre-communion time, but mainstream Christianity lacks an annual reminder of the need for peacemaking. Columnist Ann Landers has tried to fill this void with “Reconciliation Day” on April 2: “Since 1989, I have suggested that April 2 be set aside to write that letter or make that phone call and mend a broken relationship. Life is too short to hold grudges. To forgive can be enormously life-enhancing. . . .” A Catholic group is promoting October 4, the feast day of St. Francis of Assisi, as Reconciliation Day: Reconciliation Day’s large purpose is to contribute to the resolution of conflicts and to promote reconciliation and peaceful, even joyful, coexistence.” (http://reconciliationday.net/RECONCILIATION_DAY_STORY.html)

From a New Testament perspective, every day should be “Reconciliation Day.” Jesus taught that, if while you are worshiping you remember that someone is upset with you, you should leave worship and go reconcile with that person (Matthew 5:7). We don’t get to postpone it. But the reality is that we do keep postponing it, and an annual cultural ritual might be just what we need to initiate peacemaking. Where can I get some of that baby powder?