Monthly Archives: April 2022

Online Dispute Resolution: Is It Working?

Michigan was one of the few states that was ahead of the curve when the lockdown began, because it had already implemented an online dispute resolution (“ODR”) process and trained mediators to mediate these cases in a chatroom-like mode — asynchronous, no cameras required. A good example of a court ODR system is the program […]

Apology Atrophy?

A recent column in the New York Times by Jessica Bennett (“Hes’s Sorry, She’s Sorry, Everybody is Sorry. Does it Matter?“) notes that public apologies just don’t seem to be making us feel better these days. Where ten years ago the public apology seemed like sufficient punishment to restore the offender to society, now it […]